Workaround for Media Content after Upgrade

In order to avoid issues, we encourage you to use Safari on Mac and Firefox on Windows.

However, for Chrome users and Firefox on Mac, please follow these steps to view some of the media content (YouTube videos, Vimeo, and some other services have not been affected).

The following is a set of directions for Chrome on Mac (similar on Windows).

  1. Look for a shield icon in the web address space when content is not displayed properly. Notice that https is green.Media not playing
  2. Click on the shield to get a popup. Click on “Load unsafe script”.Shield and unsafe script
  3. View your media content. Notice, that https is now crossed out.Media loads

In Firefox, similar steps.

1. Media not loading 2. Disable Protection 3. Media plays

Happy viewing! (We are hoping to get a better, sustainable solution for this in the near future).


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